FAQs

Q. What can I do to make changes in my booking that is confirmed?

If you wish to make any changes in your confirmed bookings then contact our customer support at 1-833-844-8551. Call and speak to our travel consultants at least 12 hours prior to your journey.

Q. How to exchange or get a refund on my ticket/s?

Mostly the tickets we offer are non-refundable and non-exchangeable. However if airlines allow refund or exchange on the tickets then they will impose a penalty fees for the service. Refunds and rebates are subject to airlines policies and procedures.

Q. What is the procedure of canceling a confirmed ticket?

For canceling a confirmed ticket contact our customer support or airline operator directly. Entire booking must be canceled 24 hours prior to the departure or else the tickets will be suspended.

Q. Can I get a refund on suspended ticket?

Suspend ticket holds no value and cannot be refunded. Traveltourinfo is not capable to restore a suspended ticket.

Q. How can I exchange or cancel my tickets?

Contact our customer support at 1-833-844-8551 for reservation changes. Our travel consultants will help you with the procedure.

Q. What will happen to my ticket if I miss my flight?

No-show will be considered and your ticket will be suspended.

Q. Are my tickets transferable?

No, all tickets are non-transferable and name changes are not permitted.

Q. How to contact the customer support?

Call on 1-833-844-8551 or email us at info@traveltourinfo.com for contacting our customer service representatives. In case if you submit a query then our customer service executive will contact you within 24 hours.